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Article 18
It is forbidden to levy any sort of charge for joining, staying on, or modifying the position on
a waiting list, for a public telephone service.
Any public telecommunications operator or his employee who contravenes this Article, is
liable to the sanctions set out in Article 58 of this law.
Article 19
Every user in the Republic has the legal right, without charge:
1° to have an entry in any publicly available telephone directory published by a public
telecommunications operator.
2° on written notice to a public telecommunications operator, to decline to have an entry, or to
continue to have an entry in any published telephone directory;
3° to request amendments to be made to his entry in any telephone directory in the next
edition of that directory and make amendments to the user database immediately.
The entry normally consists of user’s family name and given name or initials, or business
name, the user’s address, (which at the option of the user, may be given in whole or in part)
and all public network numbers allocated to that user.
A user’s gender is not disclosed unless specifically requested in writing by that user.
Users with prepayment contracts are not entitled to an entry in any telephone directory.
Public telecommunications operators must, at regular intervals of not less than one, nor more
than three years, update, revise, publish and make available to each user without charge a
copy of a telephone directory.
The Regulatory Board may, upon reasonable notice, and without discriminating between
operators, require that public telecommunications operators make telephone directories
available in electronic as well as written form.
Public telecommunications operators ensure that user requirements set out in paragraph (1) of
this Article and their personal or business details set out in paragraph (2) of this Article is
promptly communicated to all other public telecommunications operators. Such information
is used solely for the purposes of publishing telephone directories .
Any natural person or organization has the right to compile and publish any telephone
directory independently of any public telecommunications operator. The Regulatory Board
has the power to make rules about the conditions under which public telecommunications
operators will be obliged to make data about users available for third parties.
The Regulatory Board requires that at least one dominant organization providing public
networks publishes a telephone directory containing user information as set out in paragraph
(1) of this Article and provide a copy of this directory to each user in the Republic without
charge.