Electronic Transactions
2010 No. C 2629
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to its goods or services before the commencement of the transaction.
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(a) a description of the goods or services including the quantity to be
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(4) Such information mentioned in subsection (3) shall include:
purchased;
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(b) the full price, including:
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(i) the applicable currency;
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(ii) any shipping charges, taxes, and specific reference to any other
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charges that the vendor is responsible for collecting;
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(iii) when the vendor cannot reasonably ascertain the amount of
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potentially applicable charges including additional taxes, customs fees,
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custom broker fees and the fact that such charges may apply; and
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(iv) when the full price cannot be worked out in advance, the method
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the vendor will use to calculate it, including any recurrent costs and the
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method used to calculate such costs;
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(5) A service provider or vendor shall provide the consumer with a
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record of the transaction within a reasonable time after the transaction has
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been completed.
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34.—(1) A service provider or vendor shall take reasonable steps to
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ensure that any consumer who agrees to contract is fully informed of terms
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of such contract. In particular, the consumer shaH be provided with an option
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to correct or cancel the order before it is accepted or processed.
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a consumer within the time frame originally specified in the terms of an
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agreement, the service provider or vendor shall promptly notify the consumer,
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and provide the option of cancelling the order at no charge, except when
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doing so would be unreasonable.
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services, and there is a material change in the goods or services, or contract
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concerning the goods or services, the service provider or vendor shall:
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(a) promptly notify the consumer about the change;
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(b) provide the consumer with an option to decline further supply of
(2) When a service provider or vendor cannot fulfill an obligation to
(3) When a consumer contracts for the ongoing provision of goods or