Article 18
All those working for the Agency shall be prohibited from releasing or disclosing any
information or data – including their sources – for the cases related to the
implementation of this Law and which has been presented or exchanged during the
inspection of cases and the undertaking of decisions related to the cases.
The said information, data and sources shall not be used for purposes other than those
for which they were given.
All those working for the Agency shall be prohibited – for two years from the date of
leaving service – from performing any work for those persons who have been
subjected to an inspection or are being subject on such date.
Article 19
Upon establishing the occurrence of a violation of any provision of this Law, the
Agency shall compel the violator to adjust and remove it immediately or within the
time limit fixed by the Agency’s Board of Directors. The foregoing shall apply
without prejudice to the provisions of liability arising from the violation.
If the violation harms or is supposed to harm to the consumer’s health or safety, the
Agency’s Board of Directors, in accordance with the provisions of the Executive
Regulations and as the case may be, shall be entitled to issue a resolution suspending
the provision of the service or the seizure of commodities subject matter of the
violation. The said suspension shall remain pending the completion of the
investigations or the rendering of a judgment in such matter. The Agency shall
undertake the necessary measures to inform the Consumers of the violation.
Article 20
The Agency shall have an independent budget that starts and terminates with the
State’s fiscal year.
The Agency’s resources shall consist of:
a) The allocations provided by the State in its general budget;
b) The donations, grants, financial aid and any other resources that the Agency
decides to accept by virtue of at least a two-third majority voting and provided
all such resources are not made in violation of the Agency’s objectives;
c) The donations, grants and financial aid that the State allocates as provided for
under international treaties and directed towards consumer protection;
A special account for the said resources shall be held at a bank subject to the
supervised by the Central Bank of Egypt subsequent to the Finance Minister’s
approval. The surplus of this account shall be carried forward at the end of every year
to the Agency’s budget of the following one.
The Agency may not charge any return for the complaints it receives from the
Consumers nor for the executed procedures concerning the complaints. Those
working for the Agency may not be entitled to receive any bonuses or incentive
rewards from the receipts of the fines or the proceeds of the donations, grants or
financial aid.
Article 21
The employees working at the Agency who are designated by virtue of a decree
issued by the Minister of Justice in agreement with the Competent Minister and upon
the nomination of the Agency’s Board shall have the capacity of a judicial inspector
in the process of implementing the provisions of this Law.
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