Electronic Transactions Act, 2008
(n) the alternative dispute resolution code to which that supplier
subscribes and access to the code by the consumer;
(o) the security procedures and privacy policy of that supplier
as regards payment, payment information and personal information;
(p) the minimum duration of the agreement in the case of agreements for the supply of products or services to be performed
on an ongoing basis or recurrently where appropriate; and
(q) the rights of consumers as provided for in this section.
(2) The supplier shall provide a consumer with an opportunity to
(a) read, store and reproduce the contract terms and general
conditions,
(b) identify and correct handling errors, and
(c) withdraw from the transaction before concluding a contract.
(3) If a supplier fails to comply with the provisions of this section,
the consumer may cancel the contract within fourteen days of receipt of
the goods or services under the transaction.
(4) If a transaction is cancelled as a result of the failure of the supplier to comply with the provisions of this section
(a) the consumer shall return the goods received, or where applicable, cease using the services performed, and
(b) the supplier shall refund payments made by the consumer
within thirty days.
(5) The supplier shall utilise a payment system that is sufficiently
secure with reference to accepted technological standards at the time of
the transaction and the type of transaction concerned.
(6) The supplier is liable for damage suffered by a consumer due
to failure by the supplier to apply a secure payment system.
Performance
48. (1) The supplier shall execute the order within fourteen days after
the day on which the supplier receives the order, unless the parties have
agreed otherwise.
(2) Where a supplier fails to execute the order within the fourteen
days or within the agreed period, the contract is voidable.
(3) If a supplier is unable to perform on the grounds that the goods
22