Electronic Transactions Act, 2008
Act 772
(c) adhere to security procedures to ensure that the secrecy and
privacy of the product or service are assured, and
(d) adhere to such security procedures and observe such other
standards as may be prescribed.
Consumer protection
Scope of application
46. Sections 47 to 54 apply only to electronic transactions.
Information to be provided
47. (1) The supplier offering goods or services for sale, hire or exchange
in an electronic transaction shall make available to the consumer on the
electronic platform where the goods or services are offered the following
information related to the supplier:
(a) full name and legal status;
(b) physical address and telephone number;
(c) website address and e-mail address;
(d) membership of any self-regulatory or related bodies and the
contact details of the body;
(e) a code of conduct to which that supplier subscribes and how
that code of conduct may be accessed electronically by the
consumer;
(f) the registration number, the names of office bearers and the
place of registration of a legal person;
(g) sufficient description of the main characteristics of the goods
or services offered by that supplier to enable a consumer to
make an informed decision on the proposed electronic transaction;
(h) the full price of the goods or services, including transport
costs, taxes and any other fees or costs;
(i) the manner of payment;
(j) terms of agreement including guarantees that will apply to
the transaction and how these terms may be accessed, stored
and reproduced electronically by consumers;
(k) the time within which the goods will be despatched or delivered or within which the services will be rendered;
(l) the manner and period within which consumers can access
and maintain a full record of the transaction;
(m) the return, exchange and refund policy;
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