deal with the complaint;
(g)
take any other action or decision, as may be appropriate in the
circumstances.
38. Complaints between service providers
Where a complaint is made by a certification service provider, repository
provider or a date and time stamp provider against another service provider,
and the Controller considers it necessary or appropriate, the Controller may
convene a meeting of the concerned service providers to resolve the complaint.
PART XII- GENERAL PROVISIONS
39. Appeals
(1) A person aggrieved by a decision of the Controller under these Regulations
may appeal to the Minister.
(2) The appeal shall be submitted in writing, with a copy provided to the
Controller, within thirty days of the notice of the decision.
40. Submission of information
Information or a document required to be submitted to the Controller or the
Minister may be submitted physically or electronically (a)
by hand to the head offices of the Controller or the Minister;
(b)
by post to the head offices of the Controller or the Minister;
(c)
by electronic mail to the address of the Controller or the Minister;
(d)
by facsimile to number of the Controller or the Minister; or
(e)
in any other manner or at alternative addresses or numbers specified
by the Controller or the Minister.
41. Fees
(1)
The fees specified in Schedule 2 shall be paid in respect of the services or
activities to which they relate.
(2) All application and licence fees shall be paid by way of electronic transfer or
direct deposit into the Controller's bank account.