iii.
Partner
with
international
agencies
such
as
the
International
Telecommunication Union (ITU) and the domestic and international industry to
promote research on ‘green communications’;
iv.
Promote the implementation within Nigeria of international or regional
initiatives and programmes on the environment that have been duly adopted
by Nigeria;
v.
Partner and collaborate with the relevant environmental protection MDA’s to
promote matters of the environment in relation to the ICT sector;
vi.
Sign up to existing conventions that deal with the control and disposal of
hazardous wastes;
vii.
Develop specific policies and regulatory framework for the management and
control of e-waste; and
viii.
Partner with relevant Specialized NGOs and donor agencies that deal
specifically with control, management and disposal of e-waste.
7.22
ICT and the Consumer
The consumer is the ultimate reason for the provision of ICT services and products.
Therefore, efforts must be made to ensure that goods and services offered in Nigeria
conform to international standards, and also comply with guidelines set by the
Regulator. It is also important that the consumer is provided with mediums through
which they can air their grievances and /or provide feedback to Government.
7.22.1 Situation Analysis
The increase in service, device and equipment availability presents new challenges
for consumers in terms of quality assurance, safety standards and other
considerations. Furthermore, the consumer experience in Nigeria in the context of
ICT services and equipment continues to be diluted as a result of uneven quality of
service, influx of substandard equipment, and at times, unclear consumer protection
responsibilities. It is therefore important for the Government to ensure operation of a
well-defined and effective consumer protection framework.
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