32.
Transfers of Control of Service Providers .................................................................255
PART VIII INTERCONNECTION.............................................................................................266
33.
Functions and Duties of the LTA Regarding Interconnection...................................266
34.
Interconnection by All Service Providers ..................................................................277
35.
Interconnection by Dominant Service Providers .......................................................288
36.
Requests for Interconnection .....................................................................................288
37.
Interconnection Charges ............................................................................................299
38.
Reference Interconnection Offers ..............................................................................299
39.
Publication of Interconnection Agreements.................................................................30
40.
Non-compliant Interconnection Agreements...............................................................31
41.
Co-location...................................................................................................................31
PART IX TARIFFS .......................................................................................................................31
42.
Tariff Filing and Approval...........................................................................................31
43.
Publication of Tariff Information...............................................................................332
44.
Tariffs for Services to Other Service Providers.........................................................332
45.
General Principles for Tariff Regulation ...................................................................332
46.
Cost Studies ...............................................................................................................332
PART X RELATIONS BETWEEN SERVICE PROVIDERS AND CUSTOMERS...................33
47.
Application...................................................................................................................33
48.
Fair Dealing Practices ..................................................................................................33
49.
Confidentiality of Customer Information ....................................................................34
50.
Confidentiality of Customer Communications ............................................................34
51.
Protection of Personal Information..............................................................................35
52.
Access by Government Authorities .............................................................................35
53.
Customer Complaints...................................................................................................35
54.
No Unjustified Discrimination.....................................................................................36
55.
Terms of Service ..........................................................................................................36
56.
Information on Terms of Service.................................................................................37
57.
Telephone Directories..................................................................................................37
58.
Quality of Service ........................................................................................................38
59.
Access to Customer Premises ......................................................................................38
60.
Liability, Refunds and Damages..................................................................................38
PART XI TELECOMMUNICATIONS EQUIPMENT ................................................................39
61.
Equipment Certification...............................................................................................39
PART XII NUMBERS ..................................................................................................................39
62.
National Numbering Plan ............................................................................................39
63.
Use of Numbers ...........................................................................................................40
64.
Number Portability.......................................................................................................40
65.
Service Provider Selection...........................................................................................41
iii