Electronic and Postal Communications (Mobile Number Portability)
G.N. No. 422 (contd)
(b)
(c)
Number
Porting
Approach,
Solution and
Conditions
monitoring;
maintaining the national electronic communication
numbering register for all carriers and operators in
respect of resources which have been assigned; and
introducing number portability in the country.
5.-(1) The number portability in the United Republic
shall be implemented by means of a centralized clearinghouse
approach and a direct routing using All Call Query (ACQ)
solution.
(2) The porting processes shall be designed around a
‘one-stop-shop’ concept, whereby the customer shall start the
porting procedure by contacting the new operator or service
provider and the proposed recipient operator shall be required to
manage the process on behalf of the customer.
(3) An active pre-paid and post-paid mobile customer
shall be allowed to port his mobile telephone number to any
service provider of his choice.
(4) A licensee shall facilitate number portability when a
subscriber is(a)
changing the method of payment from prepaid to
post paid services and vice versa;
(b)
changing from one mobile network technology to
another; and
(c)
changing from one licensee to another.
(5)
Where a subscriber changes from one licensee to
another after porting a number, the Authority shall grant the right
to the recipient to use that subscriber number and the obligations
related to it shall be transferred from donor to the recipient .
(6) The order of dialling the ported subscriber number
shall correspond to the procedure for dialling a non-ported
telephone number.
(7) A licensee shall provide tariff transparency in real
time for ported numbers.
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