shall be deemed to have committed an
infringement of this section and the Authority may
impose an administrative fine for each day of non
compliance in accordance with the provisions of
this Act.
(15) The period of non-compliance under sub
section (14) is deemed to have commenced from
the date of notification of the decision of the
Authority or from any such other date as may be
communicated in the decision, which date shall, in
any case, be on or subsequent to the date of
notification.
Disputes
between
undertakings
and consumers
136. (1) Where a dispute arises between an under
taking and a consumer further to a complaint by a
consumer alleging an infringement of this Act, any
party to the dispute may refer the dispute to the
Authority, provided that in making a complaint the
consumer must prima facie show that he or she
has been affected by the act or omission of the
undertaking giving rise to the complaint.
(2) Disputes arising between a licensee and a con
sumer or a class of consumers that may be
referred to the Authority for determination under
subsection (1) include disputes relating to
allegations of
(a) undue discrimination by a licensee for
unauthorized charges or terms for the
provision of an information and communi
cations service;
(b) unauthorized or high charges levied by a
licensee; and
(c) failure of service.
(3) On receipt of any reference as under
subsection (2), or on otherwise becoming aware of
dispute that the Authority believes should be
investigated, the Authority shall notify all the
parties to the dispute that the matter is being
investigated.
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