(b)

any person who has made a request which
does not comply with the requirements under
section 9(2).

(2) Where a request is made to a public authority under
section 9(1), for access to an official document, the public authority
shall not refuse to comply with the request on the ground that the
request does not comply with section 9(2), without first giving the
applicant a reasonable opportunity to consult the public authority in
order to make the request in a manner that does comply with that
section.
(3) Notwithstanding section 17, a public authority shall take
reasonable steps to assist any person in the exercise of any other
right under this Act.
Time limit for
determining
requests

12.
A public authority shall take all reasonable steps to enable an
applicant to be notified of the decision on a request, including a
decision for deferral of access under section 16, as soon as
practicable, but in any case not later than 30 days after the day on
which the request is made.

Deletion of exempt
information

13.
A public authority shall give an applicant access to a copy of
a document, after a decision is made not to grant a request for access
to the document on the ground that it is an exempt document,
where -

Fees for access

(a)

it is practicable for the public authority to
grant access to a copy of the document with
such deletions as to make the copy not an
exempt document; and

(b)

the applicant subsequently indicates, in
writing, after being informed of the possible
granting of access to the document with the
deletions under paragraph (a), that he or she
would wish to have access to such a copy.

14.
(1) No fee shall be charged by a public authority for the
making of a request for access to an official document.
(2) Where access to an official document is to be given in the
form of printed copies, or copies in some other form, such as on
tape, disk, film or other material, the applicant shall pay the
prescribed fee.

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