22No. 14
Consumer Protection
(4) A supplier or trader shall indemnify a consumer for injury or
loss suffered where a good or item under service for fitness, repair,
cleaning or otherwise suffers such detriment so as to diminish its
value or render it wholly or partly unfit for the ordinary or normal use
it is intended for.
31.-(1) In the service of technology transfer contract, the purpose of
which is the repair of any type of goods, there shall” be an implied
obligation on the part of the service or technology supplier to use at
his expense new spare parts, accessories, paraphernalia or peripherals
fit for the goods involved without prejudice to the freedom of the
parties to expressly agree otherwise.
(2) Where the supplier of service or technology does not comply
with subsection (l), a consumer shall be entitled to indemnity and such
other redress including the supplier of services or technology
substituting, without extra charge, the components, spare parts,
paraphernalia, accessories or peripherals involved therein.
32.-(1) A consumer may request cancellation of an agreement or a
reduction of the price, without prejudice to being indel1!nified for
injury or loss, where a technology, good or service which is the
subject of the contract has concealed faults, defects or deficiencies that
make it unfit or diminish its quality and usefulness below the
standards normally expected from it to such an extent that, if
previously known to the consumer he would not have purchased the
same or would have paid a lower price for it.
(2) (a) A consumer shall be entitled, in addition to indemnity for
consequential injury or loss, to_
(i) free replacement of the .technology;
(ii) repair of the goods;
(iii) adjustment of the technology, or
(iv) free rendering of the service for a reasonable term; and
(b) where (ii), (iii) or (iv) is not possible, to its replacement or to
the return of the amount paid.
(3) Subsection (2) shall apply where
(a) the technology, goods or services which are subject to
compulsory standards regarding its quality or efficiency do not
comply with the standards;
(b) the materials, elements, substances or ingredients forming or
constituting the technology, goods or services do not correspond with
the alleged specifications;
(c) a legal standard of fineness of jewellery or gold is lower than
that allegedly present;
Implied
contract terms
Cancellation
and variation of
contracts