Rev. 2011]
Kenya Information and Communications
CAP. 411A
shall notify the applicant of its acceptance or refusal, stating the reasons for its
decision, within thirty days of receipt of the request for consent.
10. (1) A licensee shall not transfer or assign a licence granted under the
Act without the written consent of the Commission.
(2) The Commission may, when considering an application for the transfer
or assignment, consider the same requirements and terms as if considering an
application for the grant of a new licence.
277
[Subsidiary]
Transfer or
assignment of a
licence.
(3) The Commission shall communicate its decision on an application
for the transfer or assignment of a licence to an applicant within thirty days of
receipt of the application and state the reasons for the decision.
11. (1) A licensee shall make an application for the renewal of its licence Renewal of a licence.
in accordance with the procedure specified in each licence.
(2) When considering an application for renewal of a licence, the
Commission shall consider the extent of compliance, by the licensee, with the
terms and conditions contained in the licence in the previous licence period.
Act.
12. (1) The Commission may revoke a licence in accordance with the Revocation of
licences.
(2) Any person who is aggrieved by the decision of the Commission
made under this regulation may appeal to the Tribunal within thirty days from
the date of the decision.
13. (1) A licensee shall, in addition to the terms and conditions of the Obligations of a
licensee to provide
licence—
quality of service.
(a) improve service quality, by identifying service deficiencies and
making appropriate changes;
(b) maintain service quality, while considering environmental and
operating conditions;
(c) avail information to ensure informed subscriber choice of services
and licensees;
(d) improve the operation and performance of interconnected
networks; and
(e) assist in the development of related communications markets.
14. (1) The Commission shall, when developing quality of service Principles for
developing quality of
standards, ensure that—
service standards.
(a) the parameters related to quality of service are clearly defined
and measurable;