8.

SMS Completion Ratio

≥ 95%

One quarter

3G DATA SERVICES
9.

Attach failure ratio

10. Attach Setup time

≤ 2%

One quarter

≥98% of successful attach attempts
should be completed within 2 seconds

One quarter

11. PDP Context Activation Failure
Ratio
12. PDP Context Activation Time

≤ 4%

One quarter

≥98% of successful attach attempts
should be completed within 2 seconds.

One quarter

≤ 1%

One quarter

13. PDP Context Cut-off Ratio

Table 2: Fixed Networks Voice Service
S/N

PERFORMANCE
INDICATORS

AVERAGED OVER
A PERIOD OF:

THRESHOLD

≥ 98%

One quarter

Call set up time

≤ 9 seconds, for ≥ 98 % of the cases

One quarter

Fault repair time

≥ 95%

1.

Call setup success rate

2.
3.

Regulations for Quality of Service of Cellular Mobile and Fixed Networks Services (Voice, SMS and 3G Data)

One quarter

10

Select target paragraph3