The Government will support consumer protection efforts in accordance with Section 46 of the
Constitution of Kenya, 2010.
23.2.13 ICT Professional Bodies
The Government will recognize and encourage the formation of national ICT professional bodies
registered under the laws of Kenya to foster professional ethics, standards and human resource
development in the sector.
24 MONITORING AND EVALUATION
Failure to monitor the implementation of ICT policy measures at an early stage can delay ICT
developments and reduce the effectiveness of policy measures. Key components of an ICT policy
review include: identifying key challenges and solutions; implementing mechanisms for ICT policies,
plans and programmes; monitoring and review, coordination mechanisms; and institutional
framework and stakeholder analysis.
The realization of the outputs of this policy will require consistent monitoring and evaluation of the
outcome indicators that will help policymakers to:
Quantify achievements regarding the implementation of ICT policy measures as foreseen in
national ICT plan(s);
Identify critical success factors, international best practices and conditions, as well as reasons
for failure to be able to adjust and reform ICT policies; and
Formulate new policy decisions to support and accelerate ICT penetration in government,
businesses and the society
The Ministry of ICT together with other stakeholders that includes the Communications Authority of
Kenya, National Communications Secretariat and ICTA shall carry out monitoring and evaluation at
different levels of the impact of implementation of this policy. A monitoring and evaluation framework
shall be developed to ascertain medium and long-term impact of the policy across Government arms.
The policy shall receive a mid-term review every three (3) years and a long term review every five (5)
years in order to cater for the fast rate of technology innovation and advancement.
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