18.6.1 Policy Objectives
(a) Align the relevant Government Agencies to develop legislation and regulations that embraces
local innovation, as well as allowing a new class of financial service providers to sustainably
provide digital payments and transfer services;
(b) Provide an open and level playing field that offers mobile money service;
(c) Address the risk of money laundering and terrorist financing;
(d) Provide for protection of intermediaries offering mobile money transfer services;
(e) Encourage Interoperability between operators offering financial services taking into account
different commercial models, technical feasibility, standardisation and different models of mobile
money interoperability;
(f) Facilitate dialogue between providers, ensuring that mobile money transfer services bring value
to the customer, makes commercial sense, is set up at the right time, and regulatory risks are
minimised.
18.6.2 Policy Challenges
(a) Interoperability can have a high cost to integrate there are large and small banks as well as MNOs
in this arena and it becomes commercially debatable as to who funds the integration;
(b) Emerging growth of virtual currency technology;
(c) Scarcity of local software development skills specializing in integration protocols;
(d) Alignment of banking and telecommunication regulation;
19 E-GOVERNMENT
19.1 Introduction
The overall goal of e-Government is to make the Government more result-oriented, efficient and
citizen-centred. The e-Government strategy will focus on redefining the relationship between
Government and citizens with the objective of empowering them through increased and better access
to government services. The e-Government initiative will be a shared vision between the National and
County Governments and the private sector and the implementation process will involve all
stakeholders. The broad objectives of e-Government in all aspects of National and County
governments will be to:(a)
(b)
(c)
(d)
(e)
Improve collaboration between Government agencies and enhance efficiency and
effectiveness of resource utilization;
Improve Kenya’s competitiveness by providing timely information and delivery of
Government services;
Reduce transaction costs for the Government, citizens and the private sector through the
provision of services electronically;
Provide for access to information held by public institutions, provide for information security
and protection of personal information; and
Ensure automation of Government services and the extension of establishment of “Huduma”
centres: one-stop centres for accessing all Government information and services by the
citizens; to sub-counties.
45