(d)
frequency co-ordination;
(e)
technical aspects of the public communications
services; and
(f)
damage to or interference with an operator's
equipment, network, or services by another
licensee.
(2) The Commission shall have the power to hear and
settle any disputes between a licensee and a subscriber or a
class of subscribers, including (a)
allegations of undue discrimination by a
licensee in respect of unauthorized charges or
terms for the provision of a communications
service; and
(b)
allegations of unauthorized or high charges
levied by a licensee.
(3)
The exercise of the power conferred to the
Commission by paragraph (2) of this regulation shall be
contingent upon a determination by the Commission that a
subscriber or a class of subscribers have first made a
reasonable effort to resolve the complaint through the
approved complaints and claims handling procedure provided
for the licensee.
(4)
The decision of the Commission rendered
pursuant to this regulation shall, within 15 days, be entered in
the register of the Commission and communicated to all the
parties to the dispute.
(5)
The decision of the Commission in a dispute
shall be binding on the parties and, where a contract or
agreement exists between the parties, such a decision shall
have the effect of an addendum to the contract or agreement.
(6)
Any person aggrieved by the decision of the
Commission made under this regulation may appeal to the
Tribunal within 15 days of the date of the decision of the
Commission.
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