•

Increase accessibility to Government information and facilitate uniform practices
in its distribution.

•

Use ICTs as a tool to improve and broaden public participation in civic and
Government affairs.

•

Provide for a favourable environment to facilitate online transactions by
Government.

•

Encourage information sharing, transparency and accountability in all
Government processes.

•

Achieve ICT literacy throughout the civil service.

Strategies
Deploy ICT’s to improve the management of Government affairs that:
•

Identify the information needs of the public and implement electronic initiatives
to deliver it in user-friendly formats.

•

Develop standard formats for computerising Government information and
services, such as applications for passports, birth certificates and licenses.

•

Encourage intra-communication between Government agencies.

•

Encourage each Government agency employs a regularly updated mechanism of
communicating with the public.

•

Ensures that Government information is easily accessible in the Districts.

•

Set standards for computer hardware and software within Government.

3.5.2 Policy Measures, Instruments and Initiatives
Government shall:
•

Use ICTs to improve Government administration, procedures, processes and
service delivery.

•

Implement training programmes to improve the basic computer and ICT literacy
skills of civil and public servants.

ICT Policy for Lesotho

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Select target paragraph3