Article 19: Universal Service Obligation
The Licensee shall comply with the Universal Service/access obligations as
may be provided for under applicable laws and regulations.
Article 20 : Human Resource Development
a) The Licensee shall submit to the Authority the Human Resource
Development Plan outlining strategies towards empowerment of its
local staff.
b) The Licensee shall annually submit the Authority the report of
implementation of the Human Resource Development Plan.
c) The Licensee shall facilitate participation of its technical staff in
training within or outside the Republic of Rwanda.
Article 21: Liability for Damages
a) A Licensee who is declared as an operator with dominant market
power with obligation that deliberately or through negligence violates
the provisions of its license in relation to its obligations imposed by
virtue of the operation of these regulations for terrestrial digital
broadcast shall be liable to pay damages as compensation to the
affected licensed operator.
b) Compensation for damage consists of compensation for costs, the price
difference and other direct financial losses caused by the concerned
licensees’ activities referred to above.
c) The Regulatory Authority can consider adjusting damages to be paid as
compensation if the sum is found to be an unreasonable burden having
regard to the nature of the offence, the extent of the damage, the
circumstances of the concerned licensees and other factors.
d) Subject to an act of force majeure, the right to compensation expires if
the action for payment of damages is not brought within one year from
the date on which the concerned licensee received or should have
received the information on the occurrence of the violation.
e) In handling an action for damage, the competent Court may request for
the professional opinion of the Regulatory Authority on the matter.
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