The Data Protection Bill, 2012
to information.
(2) A person wishing to lodge a complaint under this Act shall do so
orally or in writing addressed to the secretary or any other person as
may be duly authorised by the Commission for that purpose.
(3) The Commission shall develop mechanisms and procedures to
deal with oral complaints and recording of oral complaints.
(4) A complaint under subsection (1) shall contain such particulars
as the Commission may prescribe.
(5) The Commission may, notwithstanding subsection (1),
commence an investigation on its own initiative.
(6) Upon receipt of a complaint under subsection (1), the
Commission may—
(a) call for information or a report regarding such
complaint from the agency within such reasonable
time as may be specified by the Commission:
Provided that (i)
where the information or report is not received
within the time stipulated by the Commission, the
Commission may proceed to inquire into the complaint
without the information or report;
(ii)
where, on receipt of the information or report,
the Commission is satisfied either that no further
action is required or that the required action has been
initiated by the agency, the Commission shall, in
writing, inform the complainant accordingly and take
no further action;
(b) without prejudice to paragraph (a), initiate such
inquiry as it considers necessary, having regard to the nature of the
complaint.
Proceedings on
complaints.
23. On the receipt of a complaint in terms of section 22, the
Commission may take no action or, as the case may require, take no
further action on any complaint if, in the opinion of the
Commission —
(a) the length of time that has elapsed between the date when
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