(3) Except as provided by this Act, a subscriber or
other user of an information and communications
system or service shall not be denied a service
provided by an authorized provider, or have the
service discontinued without reasonable notice,
taking into account the circumstances of each
case.
(4) An operator shall
(a) make available all information and commu
nications systems and services as may
reasonably be provided to any person
wishing to subscribe to the systems or
services;
(b) ensure that all rates, charges, practices and
classifications are just and reasonable;
(c) provide efficient services and comply with
the standards for quality generally accepted
in the information and communications
industry.
(d) notify the Authority and publish by notice in
the media when the services are to be inter
irupted for the installation, repair or chang
ing of equipment;
(e) establish an efficient mechanism for rece
ving complaints and repairing failures in the
information and communications systems or
services;
(f) comply with the provisions of this Act,
regulations made under this Act and the
terms and conditions of the licence; and
(g) abide by any directives of the Authority
which it is authorized to issue.
Right to deposit
or security
122. (1) An information and communications
service operator has the right to require from a
consumer a reasonable deposit or security for the
payments under the network subscriber connection
agreement, but only for special reasons, including
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