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Board may determine in respect of the services of those members as members of the committee. (5) For the purposes of subsection (4), “Universal Service Obligations Fund” means the Fund established under the Joint Venture Agreement Between the Mobile Telecommunications Network Ltd and The Swaziland Posts and Telecommunications Corporation, signed in 1998. Elements constituting universal service. 30. (1) The services to be made available in accordance with section 29 are (a) the provision of a connection to the public telephone network at a fixed location, at an affordable price, upon request, which connection must be capable of allowing end-users to make and receive local and international calls, facsimile communications, and data communications, at data rates that are sufficient to permit functional internet access, taking into account prevailing technologies used by the majority of subscribers, and technological feasibility; (b) the provision of a comprehensive directory of subscribers in a form approved by the Commission, whether printed or electronic or both, as the Commission may determine, and updated at least once in each year; (c) the provision of a comprehensive telephone directory enquiry service; (d) the provision of public pay telephones sufficient to meet the reasonable needs of end-users in terms of the geographical coverage, the number of telephones, the accessibility of those telephones to disabled users and the quality of service; and (e) the introduction of specific measures for disabled users and low income users. (2) The Commission may issue decisions, guidelines or recommend regulations to the Minister in relation to a right or obligation provided for in this Act, including provisions regarding the tariffs and quality of the services mentioned in subsection (1), making further specifications to those tariffs and quality of the services. Designated licensee. 31. (1) Where the services mentioned in section 30 are not already being provided commercially at the quality specified and at affordable prices, to all end-users within Swaziland, the Commission may designate one or more licensees for such period as the Commission may specify, to provide the services mentioned in section 30, so that the whole of Swaziland can be covered. 24

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