Controller of the change. 11. Agents of a licensee, registered or recognized provider. (1) A licensee, registered or recognized provider may use an agent to deliver the certification, repository or date and time services in accordance with the obligations of the licence, registration or recognition. (2) Every agent appointed under sub regulation (1) shall comply with the Act and these Regulations. (3) The agent shall have the same liability as the person appointing them in respect of the services provided under the Act or these Regulations. 12. Renewal of a licence, registration or recognition. (1) An application for the renewal of a licence, registration or recognition shall be made at least two months before the expiration of the licence, registration or recognition. (2) Before renewing a licence, registration or recognition the Controller shall take into account the performance of the operator during the duration of the licence, registration or recognition. (3) Every application for renewal of a licence or recognition of a certification service provider shall be accompanied with a certification practice statement and a report of an auditor certifying the compliance of the provider with the Act and these Regulations. 13. Suspension and revocation of licence, registration or recognition. (1) The Controller may suspend or revoke a licence, registration or recognition issued under this Act, on the grounds specified in section 27 of the Act. (2) The Controller shall notify the provider in Form 5 in Schedule 1 specifying the reasons for the intended suspension or revocation, during which the operator may make representations to the Controller. (3) After consideration of any representations by the provider, the Controller may prescribe time during which the provider is required to remedy the