Benin ICT Sector Performance Review 2009/2010 Recommendations and Conclusion Since 2006 (benchmark year of the first report on sector performance evaluation in Benin), the telecommunication and ICT sector has experienced some notable changes: • From four mobile telephone operators, the GSM market offering has changed as today we count five operators on the market with the arrival of the operator Glo Mobile Bénin. • A temporary regulation authority of the posts, telecommunication and ICT sectors was implemented. However, for better efficiency and effectiveness of the regulation authority, it is urgent that a law be passed to implement a regulation authority of which the member will be appointed by mandate. This will put an end to the transitional nature of the current authority. • These past few years, communication rates at the different operators present on the mobile network have experienced a drop, whatever the call type. Nevertheless, extra efforts are desired from the different operators, keeping in mind the standard of living of the population and the differences observed by the ATRPT between the rates published and those actually applied to clients. It is becoming urgent that the ATRPT institute measures to get the different operators to drop their rates, keeping their real costs in mind. • The survey on the evaluation of the telecommunication and ICT regulatory environment shows that significant efforts are expected from the different role players, notably from the State of Benin and the regulator. • It is imperative that a suitable strategy to give the country an electronic communication and post code is implemented. This code is already drafted and waiting to be submitted to the National Assembly for study and adoption. It has to be noted, finally, that the code is organized into three parts, namely, electronic communication, post and the regulation authority. 21