Electronic Communications Act, 2008
(e)
ACT 775
conditions under which claims and complaints of
communications services subscribers or customers which are
not satisfactorily resolved by the service provider may be
submitted to the Authority, and the procedures to be applied
by the Authority in handling the claims and complaints,
(f) procedures for the administrative adjudication, mediation,
or arbitration of disputes between operators,
(g) procedures for the determination of breaches of Regulations
and the imposition of sanctions, warnings and other
penalties in respect of the breach,
(h) other matters that the Board may from time to time consider
necessary, having regard to the objectives and functions of
the Authority, and
(j) the guidelines, standards and other requirements that the
Authority may issue or specify.
(2) The Authority shall publish the Regulations on its website.
(3) Despite the Statutory Instruments Act, 1959 (No. 52) the penalty
for contravention of the regulations shall be a fine of not more than two
thousand penalty units.
Forbearance
98. (1) The Authority may refrain, in whole or in part and conditionally
or unconditionally, from the exercise of any power or the discharge of
any duty under this Act in relation to electronic communications network or service, class of electronic communications services or use of
spectrum by a person where the Authority finds that to be in the interest
of the Republic.
(2) Before determining to refrain from the exercise of any power
or the discharge of any duty, the Authority shall publish the matter for
decision in the Gazette.
(3) A decision of the Authority under this section may be the subject
of appeal to the Tribunal.
Communications during a state of emergency
99. (1) Where a state of emergency is declared under Article 31 of the
Constitution or -another law, an operator of communications or mass
communications systems shall give priority to requests and orders for the
transmission of voice or data that the President considers necessary in
the interest of national security and defence.
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