Provider Reference Infrastructure Sharing Offer
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Endanger the safety or health of employees, contractors, agents or customers
of the other Party; or
Damage, interfere with or cause the deterioration of the other Party‟s
Network.
12.
Service Levels
12.1
The Parties will both observe the service levels set out in Annex F to this
Agreement and as changed by mutual agreement from time to time.
13.
Network Alteration and Modifications
13.1
Provider shall give the Infrastructure Seeker reasonable notice of any anticipated
Network Alteration and Network Modifications. Provider shall provide to the
Infrastructure Seeker such information as the Infrastructure Seeker may
reasonably request including, to the extent reasonably practicable, the potential
impact of the change on the service of the Infrastructure Seeker.
14.
Provisioning, Operation and Maintenance
14.1
The procedures for the installation and testing of any equipment in respect of a
Service as well as for the operation and maintenance thereof shall be governed
by the provisions of the Technical Manuals (Annex G) and the Operations and
Maintenance Manuals (Annex H).
15.
Resolution of Disputes
15.1
Each Party shall use its best endeavours to resolve any Disputes between them
concerning the implementation, application or interpretation of this Infrastructure
Sharing Agreement, in the first instance through negotiation between the parties
through the normal contacts, hereinafter referred to as Level 1.
15.2
Disputes relative to billing and payment of charges under this Agreement shall be
covered by the provisions of this Clause 15 and in addition, the following
provisions will apply:
If, the Infrastructure Seeker shall have notified Provider of a dispute relating to an
invoice issued pursuant to this Agreement and such dispute shall not have been
resolved before the Due Date, and if the amount in dispute represents:
15.3
DATE
15.2.1
less than 5 per cent of the total amount of the relevant invoice, the total
amount invoiced shall be due and payable on the Due Date; or
15.2.2
5 per cent or more of the total amount of the relevant invoice, the
amount in dispute may be withheld until the dispute is resolved and the
balance shall be due and payable on the Due Date.
Notwithstanding notification of a dispute, if the Infrastructure Seeker fails to pay
on the Due Date any amount due under this Agreement the Infrastructure Seeker
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