Kenya Subsidiary Legislation, 2015

(5) The Authority shall give the subscriber fourteen days to
respond to the complaint made against him or her.

(6) Where a SIM-card has been deactivated,
telecommunications operator shall retain the records

of the

the

relevant

subscriber.

(7) A telecommunications operator shall submit quarterly returns

to the Authority on the record of

deactivated and suspended

subscribers.

16. (l) A telecommunications operator shall take all reasonable
steps to ensure the security and confidentiality of its subscribers'
registration particulars.

Confidentiality
requirement.

(2) A telecommunications operator shall notify the Authority of
the steps taken and processes introduced to ensure the security and
confidentiality of its subscribers' registration particulars within thirty
days of the commencement of these Regulations.

l7A telecommunications operator shall verify the accuracy and
authenticity of the information contained in its database of subscribers'
particulars, as required by the Authority from time to time.
of
of Telecommunications Services) Regulations, 2O13, are

18. The Kenya Information and Communications (Registration

Subscribers
revoked.

Verification of
information in the
database.

Revocation of LN

Number I of
2013.

SCHEDULE
Subscriber Registration Form

1. Information

(a)
(b)

to be Provided by a Person Registering a SIM Card)

Subscriber telephone number:

Full name (as it

appears on the
identification document as produced

pursuant to (i) or

(c)

()

below):

Identification document number
produced pursuant to (i) or

(d)

()

as

below:

Date of birth as shown in

the

identification document (dd/mm/yyyy):
(e)

Gender:

House No, Plot No
(LR Number):
Road:

(0

PhysicalAddress:

Estate:

Ward:

County:

(r. 7(1)).

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