Table of contents
Foreword by the Chief Executive Officer........................................................................................... 6
Finding your way around the PAIA Guide ......................................................................................... 7
Useful terms ..................................................................................................................................... 8
List of abbreviations ....................................................................................................................... 10
SECTION 1 ....................................................................................................................................... 11
1.1.

The purpose of this PAIA Guide ....................................................................................... 12

1.2.

The history of PAIA .......................................................................................................... 13

1.3.

The purpose of PAIA and how it can be used .................................................................. 14

1.4.

The role of the South African Human Rights Commission ............................................... 15

SECTION 2 ....................................................................................................................................... 16
2.1

Getting started ................................................................................................................ 17

2.2.

The PAIA Guide................................................................................................................ 18

2.2.1
2.3

Where to find the guide ............................................................................................ 18

PAIA Manuals .................................................................................................................. 20

2.3.1

PAIA manuals for public bodies.................................................................................. 20

2.3.2

Where to find the manual of a public body ............................................................. 21

2.3.4

PAIA manuals for private bodies .............................................................................. 22

2.3.4

Where to find the manual of a private body ............................................................ 24

2.3.5

How to comply if you are a private body ................................................................. 24

2.4

Automatically available information held by a public body ............................................ 25

2.5

Automatically available information held by a private company or body ...................... 27

SECTION 3 ............................................................................................................................... 28
3.

How do I make a PAIA request? .......................................................................................... 29

3.1

Who can make a PAIA request?....................................................................................... 29

3.1.1

How do I fill in a PAIA request form? ....................................................................... 30

3.1.2

Is there a procedure that has to be followed when making a PAIA request? ........... 32

3.2

What is the cost for making a PAIA request? ................................................................... 32

3.2.1

What is the cost for accessing records under PAIA?................................................. 33

South African Human Rights Commission

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