residential, and to provide service on the
basis of such classification;
Provided further that all persons within a given class
shall be provided with service on a non-preferential, firstcome, first-served basis.
Complaints
of unfair
competition.

7.(1)The Commission may, on its own motion or upon
a complaint, investigate any licensee whom it has reason to
believe or is alleged to have committed any act or omission,
or to have engaged in a practice, in breach of fair competition
or equal access.
(2)
Any person with a complaint regarding breach
of fair competition or equal access against any licensee may
lodge such a complaint with the Commission.
(3)
Where it appears to the Commission that a
breach of fair competition or equal access has been committed,
the Commission may investigate the act or omission and give
written notice to the licensee(a)

informing him that the Commission is
investigating a possible breach of fair
competition or equal access;

(b)

stating the matters consulting the contravention
or breach, including any matter of facts or law
which are relevant to the investigation;

(c)

requiring the licensee to furnish the
Commission with information required in order
to complete the investigations; and

(d)

of the appropriate steps to be taken in order to
remedy the breach.

(4)
The licensee shall, within 30 days from the date
of the notice, make representations in response to the notice
and shall give the Commission all information in his
possession required under the notice.
(5)

Any person affected by the contravention or

18

Select target paragraph3