National Postal Policy

Kenya
Republic of South Africa
United Republic of Tanzania
Arab Countries
Asia and Pacific
Latin America
Western Europe
Universal Postal Union (UPU) Standard

*Source:

32,247
16,500
79,140
14,773
8,675
12,189
3,501
7,558

Inhabitants per Post Office
Inhabitants per Post Office
Inhabitants per Post Office
Inhabitants per Post Office
Inhabitants per Post Office
Inhabitants per Post Office
Inhabitants per Post Office
Inhabitants per Post Office

Universal Postal Union and Pan African Postal Union
Postal Statistics – December, 2001

2.4.

The provision of postal services in the rural areas is even more
inadequate with an average of 146,000 inhabitants being served per
Subordinate Post Office which is usually run on an agency basis and
its level of service is considerably lower.

2.5.

Competition in the Postal Sector was first introduced in 1989 by
utilizing an exceptional provision in the monopolistic postal law of
the time thereby allowing the first private operator to be licensed to
render courier services. The Communications Sector reforms of
1994 legally liberalized competition subject to adherence to license
conditions set down by the regulator.
Provisions for the maintenance of a minimum level of
a
basic
service by the TPC throughout the country at a uniform price have
necessitated the imposition of licence conditions which has
segmented the market accordingly. A reserved service area is
applicable to letters and postcards of up to 500 grammes; packets
and parcels of up to 10 kilogrammes and is designated as the
Universal Postal Service (UPS) and is the preserve of the Public
Postal Operator. Other operators are licensed to compete with
TPC in the unreserved area.

2.6.

Only limited automation is in application by the TPC in the
provision of postal services due to limited resources. Automation
in TPC has so far been confined to the use of computers for
counter operations at selected regional offices; electronic provision
of remittance services; track and trace facility of the Expedited Mail
Service (EMS) and in the diagnostic testing of quality of mail service
Ministry of Communications and Transport

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