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TABLE OF CONTENTS
FOREWORD.................................................................................................................................. ii
ACKNOWLEDGMENT.................................................................................................................. iv
WORKING DEFINITIONS............................................................................................................. ix
LIST OF ACRONYMS.................................................................................................................... xi
PART ONE: POLICY BACKGROUND......................................................................................

X

CHAPTER 1

INTRODUCTION ................................................................................................ 1

CHAPTER 2

SITUATION ANALYSIS ..................................................................................... 3

CHAPTER 3

VISION ................................................................................................................ 19

CHAPTER 4

RATIONALE ....................................................................................................... 20

CHAPTER 5 GUIDING PRINCIPLES ........................................................................... 22
PART TW0:

DEFINING POLICY FOCUS AREAS - THE 13 PILLARS.............. 24

CHAPTER 6 GOALS, OBJECTIVES & STRATEGIES)..........................................................
6.1 HUMAN RESOURCE.........................................................................................
6.2 EDUCATION ......................................................................................................
6.3 ACCESS, MEDIA, CONTENT & CULTURE......................................................
6.4 ICT SECTOR ......................................................................................................
6.5 TELECOMMUNICATIONS INFRASTRUCTURE .............................................
6.6 E-GOVERNMENT ..............................................................................................
6.7 E-COMMERCE..................................................................................................
6.8 AGRICULTURE..................................................................................................
6.9 HEALTH..............................................................................................................
6.10 TOURISM, ENVIRONMENT & NATURAL RESOURCES ..............................
6.11 YOUTH & WOMEN......................................................................................... ..
6.12 LEGAL & REGULATORY FRAMEWORK.........................................................
6.13 SECURITY IN THE INFORMATION SOCIETY ................................................. ..

25
25
27
29
31
33
36
38
40
42
44
46
48
51

PART THREE: INSTITUTIONAL FRAMEWORK & IMPLEMENTATION STRATEGY &
MONITORING AND EVALUATION.......................................................................... 53
CHAPTER 7.
7.1
7.2
7.3
7.4
7.5
7.6
7.7
7.8
7.9
7.10
7.11
CHAPTER 8
CHAPTER 9
CHAPTER 10

INSTITUTIONAL FRAMEWORK & IMPLEMENTATION STRATEGY............. 54
STAKEHOLDER ROLES ..................................................................................... 54
GOVERNMENT.................................................................................................. 55
PARLIAMENT ...................................................................................................... 57
JUDICIARY .......................................................................................................... 58
CO-OPERATINPARTNERS ............................................................................... 58
REGULATOR ....................................................................................................... 59
PRIVATE SECTOR................................................................................................ 60
PROVINCIAL ADMINISTRATION & LOCAL AUTHORITIES............................ 61
TERTIARY AND RESEARCH INSTITUTIONS .................................................... 61
CIVIL SOCIETY .................................................................................................... 62
MEDIA..................................................................................................................... 63
IMPLEMENTATION STRATEGY & PLANS ....................................................... 64
RESOURCE MOBILISATION .............................................................................. 65
MONITORING AND EVALUATION ..................................................... 65.

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