CHAPTER 2
PUBLICATION AND AVAILABILITY OF CERTAIN RECORDS

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Manual on functions of, and index of records held by, public body
Voluntary disclosure and automatic availability of certain records
Information in telephone directory
CHAPTER 3
MANNER OF ACCESS

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Designation of deputy information officers, and delegation.
Form of requests
Duty to assist requesters
Transfer of requests
Preservation of records until final decision on request
Fees
Records that cannot be found or do not exist
Deferral of access
Decision on request and notice thereof
Extension of period to deal with request
Deemed refusal of request
Severability
Access and forms of access
Access to health or other records
Language of access
Reports to Human Rights Commission
CHAPTER 4
GROUNDS FOR REFUSAL OF ACCESS TO RECORDS

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Interpretation
Mandatory protection of privacy of third party who is natural person
Mandatory protection of certain records of South African Revenue Service
Mandatory protection of commercial information of third party
Mandatory protection of certain confidential information, and protection of certain other confidential
information, of third party
Mandatory protection of safety of individuals, and protection of property
Mandatory protection of police dockets in bail proceedings, and protection of law
enforcement and legal proceedings
Mandatory protection of records privileged from production in legal proceedings
Defence, security and international relations of Republic
Economic interests and financial welfare of Republic and commercial activities of public bodies
Mandatory protection of research information of third party, and protection of research information of public
body
Operations of public bodies
Manifestly frivolous or vexatious requests, or substantial and unreasonable diversion of resources
Mandatory disclosure in public interest

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