(a) access to network elements and associated facilities, which may involve the connection of equipment, by fixed or non-fixed means; (b) access to the local loop and to facilities and services necessary to provide services over the local loop; (c) access to physical infrastructure including buildings, ducts and masts; (d) access to relevant software systems including operational support systems; (e) access to number translation or systems offering equivalent functionality; (f) access to fixed and mobile networks, in particular for roaming; (g) access to conditional access systems for digital television services; and (h) access to virtual network services; “Appeals Board” means the Communications Appeals Board established under the Swaziland Communications Commission Act, 2010; "associated facilities" means facilities associated with an electronic communications network or an electronic communications service which enable or support the provision of services through that network or service, and includes conditional access systems and electronic program guides; "cable television networks" means a mainly wire-based or optical fibre-based infrastructure established primarily for the delivery or distribution of radio or television broadcast to the public; “closed user group” means a group of persons who have common business or other common economic or social interest, other than the provision of a public electronic communications service; "Commission” means the Swaziland Communications Commission established under the Swaziland Communications Commission Act, 2010; "conditional access system" means a technical measure or arrangement whereby access to a protected radio or television broadcasting service in intelligible form is made conditional upon subscription or other form of prior individual authorisation; "decision" has the meaning assigned to it in the Swaziland Communications Commission Act, 2010; 5