CHAPTER 2 PUBLICATION AND AVAILABILITY OF CERTAIN RECORDS 14. 15. 16. Manual on functions of, and index of records held by, public body Voluntary disclosure and automatic availability of certain records Information in telephone directory CHAPTER 3 MANNER OF ACCESS 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. Designation of deputy information officers, and delegation. Form of requests Duty to assist requesters Transfer of requests Preservation of records until final decision on request Fees Records that cannot be found or do not exist Deferral of access Decision on request and notice thereof Extension of period to deal with request Deemed refusal of request Severability Access and forms of access Access to health or other records Language of access Reports to Human Rights Commission CHAPTER 4 GROUNDS FOR REFUSAL OF ACCESS TO RECORDS 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. Interpretation Mandatory protection of privacy of third party who is natural person Mandatory protection of certain records of South African Revenue Service Mandatory protection of commercial information of third party Mandatory protection of certain confidential information, and protection of certain other confidential information, of third party Mandatory protection of safety of individuals, and protection of property Mandatory protection of police dockets in bail proceedings, and protection of law enforcement and legal proceedings Mandatory protection of records privileged from production in legal proceedings Defence, security and international relations of Republic Economic interests and financial welfare of Republic and commercial activities of public bodies Mandatory protection of research information of third party, and protection of research information of public body Operations of public bodies Manifestly frivolous or vexatious requests, or substantial and unreasonable diversion of resources Mandatory disclosure in public interest