29No. 14
Consumer Protection
(4) Registered consumer associations shall be lawfully entitled to
act in judicial or administrative tribunals in the collective enforcement
or defence of the rights that this Act or any other written law vest in a
consumer; and they may represent consumers in such tribunals.
(5) The decisions rendered in collective procedures shall have
general effect and accrue to all consumers except where any such
decision is dismissed for want of proof in which event any other
consumer having an interest in the matter may bring a new action on
the basis of facts and claims arising from the same transaction.
Subordinate courts to
have jurisdiction over
consumer claims
Funding for the
subordinate Courts
Remedies and
sanctions
50. The subordinate courts shall
(a) have jurisdiction over consumer protection claims;
(b) be available and accessible to all consumers in order to provide
simple, speedy, inexpensive and understandable justice; and
(c) have the power to order alteration, modification, reform,
rescission or reformulation of consumer contracts and transactions.
51. Local Authorities shall allocate funds to the subordinate courts for
the disposition of the consumer protection claims.
52.-(I) The subordinate courts shall have and exercise penal and
remedial powers provided under this Act or any other written law.
(2) The subordinate court may under this Act or any other written law
give the following remedies to a consumer
(a) cancellation, rescission or revision of a contract or its clauses;
(b) damages and interests; or
(c) fine the guilty party.
(3) A subordinate court may
(a) order the destruction of offensive technology or goods; (b)
decide upon the prohibition of the sale or supply of technology, goods
or services; or
(c) order the withdrawal of the same from the market, within a
specified period.
Jurisdiction in respect
of persons and causes
of action
53.-( 1) Subject to this Act, a subordinate court shall have jurisdiction
in respect of
(a) any person who resides or carries on business or is employed
within its area;
(b) any person in respect of any cause of action that arose wholly
within its area;