Article 6: Decision on license application
6.1. The Regulatory Board shall declare its decision as promptly as possible, but in no
event later than ninety (90) working days following receipt of a complete application,
6.2. In case the Authority requires additional time, he shall provide written notice to the
applicant, with an explanation of the cause for the delay.
Article 7: Responsibilities of the Licensee
A licensee of satellite television service shall ensure that:
1) the television service, channels are distributed according to the agreement signed
between the Licensee and the subscriber;
2) A support services for subscription television service is provided to the subscribers in
accordance with the agreement signed between the Licensee and the subscriber;
3) the required equipment (dishes, decoders) for receiving signal are always available to
the local market;
4) the signal is in good quality and the access to the satellite network is always
consistent;
5) the satellite networks such as feeder network, trunk network and access network are
stable and reliable in order to keep good service to the subscribers;
Article 8: Information to be provided by the Licensee to the subscribers
The Licensee of satellite television services shall provide the following written
information to the subscribers:
(a) The products and services offered;
(b) The cost of subscription including installation and maintenance;
(c) The conditions under which the service is supplied;
(d) The instructions regarding to usage of the service in one of the official languages;
(e) The number and allocation of channels carried on the system and the programming
available on each channel;
(f) The billing and complaints procedures;
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