Electronic
2 5 4 [ N o . 21 o f 2 0 0 9
Information
provided
by
supplier
and
Communications
Transactions
3 5 , ( j ) A supplier offering goods or services for sale, hire or
e x c h a n g e by w a y of an electronic transaction shall m a k e t h e
following information available to consumers on the website where
^ „ fe
services are offered:
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o
r
(a) its full name and legal status;
(b) its physical address and telephone number;
(c) its website address and e-mail address;
(d) membership of any self-regulatory or accreditation bodies
to which that supplier belongs or subscribes and the
contact details of that body;
(e) any code of conduct to which that supplier subscribes and
how that code of conduct may be accessed electronically
by the consumer;
(f) in the case of a legal person, its registration number, the
names of its office bearers and its place of registration;
(g) the physical address where that supplier will receive legal
service of documents;
(h) a description of the main characteristics of the goods or
services offered by that supplier to enable a Consumer
to make an informed decision on the proposed electronic
transaction;
(i) the full price of the goods or services, including transport
costs, taxes and any other fees or costs;
(j) the manner of payment for the goods or services;
(k) any terms of agreement, including any guarantees, that
will apply to the transaction and h o w those terms may
be accessed, stored and reproduced electronically by
consumers;
(I) the time within which the goods will be dispatched or
delivered or within which the services will be rendered;
(m) t h e m a n n e r and period within w h i c h c o n s u m e r s can
access and maintain a full record of the transaction;
(n) the return, exchange and refund policy of that supplier;
(o) any alternative dispute resolution code to which that
supplier subscribes and h o w the wording of that code
may be accessed electronically by the consumer;
(p) the security procedures and privacy policy of that supplier
in respect of payment, payment information and personal
information;