GLOSSARY OF TERMS
Broadcasting: any communication or transmission of any message or signal to
the public by means of any electronic gadgets.
e-Government Service: public service provided electronically by a Ministry or
Government department, local authority, or body established by or under any
law or controlled or funded by the Government.
ICT: (Information and Communications Technology) the technologies including
computers, telecommunication, audio-visual systems, and postal systems that
enable the collection, processing, transportation and delivery of information and
communication services to users.
Information Society: social, business and educational environment where
individuals and organisations communicate and access the world’s commercial,
educational and entertainment resources over a universal network linking them
together.
Internet: an interconnected system of networks that connects computers via
the Transmission Control Protocol Internet Protocol (TCP/IP) and includes future
versions thereof.
Local Content: information that emphasize the culture and language diversity
of Malawi and are produced by or under Malawians’ control.
Knowledge-based Economy: Is an economy which embraces development
and utilisation of ICT in its socio-economic development activities.
Operator: a person or organisation that operates ICT facilities and/or services
of telecommunications, broadcasting, IT applications, or postal services.
Regulation: the process of ensuring that public utilities operate in accordance
with legal rules. These rules may govern the offering of service by an operator
and includes practices, classification and definitions.

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