Skip to main content
PREAMBLE , Pursuant to the Law n° 44/2001 of 30/11/2001 governing telecommunications, especially in Article 3; Pursuant to Law n° 09/2013 of 01/03/2013 establishing the Rwanda Utilities Regulatory Authority, especially in Article 2; Pursuant to the Presidential Order n° 04/01 of 15/03/2004 determining the specific duties of the Regulatory Board in Telecommunications matters, especially in Articles 3 and 8; Having reviewed the Board decision n° 011/ICT.SCRE-RURA/2011 of 09th August, 2011 introducing short code fee and determining short code allocation procedure; Considering the high demand of short code for both emergency and general public services and for the provision of Value added Services through various networks and applications; Conscious that short codes are a finite resource; The Regulatory Board after consideration and deliberation in its session of 12/02/2014 Hereby issues the following regulations on the short code allocation: ARTICLE ONE: PURPOSE OF THESE REGULATIONS The present regulations aim at establishing short codes fees and allocation procedures. ARTICLE 2: SHORT CODE STRUCTURE The short codes shall have a minimum of three (3) digits and maximum of four (4) digits depending on the type of application or service. ARTICLE 3: SHORT CODE CATEGORIES The short codes shall be categorized in three categories as follows: (1) Emergency short codes; (2) operators internal network codes; and (3) Cross-network codes. Page 2 of 7

Select target paragraph3

Connect to a paragraph
Connect to an entity
Disable highlights
Add to table of contents