f) Encourage cyber-café owners to diversify their enterprises in order to build multiple
revenue streams.
3.7.3 Policy Challenges
i.
Developing and accessing market information.
ii.
Modernization of management systems and practices.
iii.
Introducing ICT supported access to health and nutrition services.
iv.
Taming the prevalence of HIV/AIDS and other infectious and communicable diseases.
v.
Managing proactive health care systems for preventive and curative services.
vi.
Matching Management Information Systems and ICT in the financial institutions
including banking, insurance and capital markets.
vii.
Introducing Management Information Systems and ICT in the education, training and
tertiary academic sectors for all fields of study.
viii.
Developing Management Information Systems and ICT in providing topical support and
extension services to peasant producers and their communities in isolated rural areas.
ix.
Deployment of service quality improvement methodologies and standards.
x.
Improving tourism marketing and management (domestic and international).
xi.
Promotion of new postal communications services through the use of ICT.
3.7.4 Policy Statements
1. The Government will promote the use of ICT to enhance efficiency effectiveness and
sustainability in the provision of services and basic utilities by supporting the
development and deployment of nationwide e-health, e-tourism, e-education and ecommerce transactions.
2. The Government will promote, stimulate and encourage the use of ICT to improve the
provision of safe, comfortable and seamless transport infrastructure and services, both
countrywide and linking Tanzania to the rest of the world.
3. The Government will also use both formal and non-formal channels to disseminate
information about the application and advantages to communities of the use of ICT.
4. The Government will work with the private sector, organisations of civil society and
other partners to promote, stimulate and encourage the use of ICT, in combination with
traditional methods, to preserve and add value to national artistic and cultural patrimony.
3.8 Public Service
3.8.1 Issues
Since the mid-1990’s, the public service of Tanzania has initiated a series of measures for
transforming itself into becoming more efficient, effective, and customer-oriented. These
efforts have put in place the foundations for what is now known as e-Government, while
sectoral reforms recognise and promote the use of ICT in their respective sectors.
Furthermore the Government collects and holds vast amounts of locally relevant
information that may be converted onto electronic media for better preservation and
cheaper accessibility by the public. Such information includes legislation, regulations,
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