deal with the complaint; (g) take any other action or decision, as may be appropriate in the circumstances. 38. Complaints between service providers Where a complaint is made by a certification service provider, repository provider or a date and time stamp provider against another service provider, and the Controller considers it necessary or appropriate, the Controller may convene a meeting of the concerned service providers to resolve the complaint. PART XII- GENERAL PROVISIONS 39. Appeals (1) A person aggrieved by a decision of the Controller under these Regulations may appeal to the Minister. (2) The appeal shall be submitted in writing, with a copy provided to the Controller, within thirty days of the notice of the decision. 40. Submission of information Information or a document required to be submitted to the Controller or the Minister may be submitted physically or electronically (a) by hand to the head offices of the Controller or the Minister; (b) by post to the head offices of the Controller or the Minister; (c) by electronic mail to the address of the Controller or the Minister; (d) by facsimile to number of the Controller or the Minister; or (e) in any other manner or at alternative addresses or numbers specified by the Controller or the Minister. 41. Fees (1) The fees specified in Schedule 2 shall be paid in respect of the services or activities to which they relate. (2) All application and licence fees shall be paid by way of electronic transfer or direct deposit into the Controller's bank account.