Article 13: Taken Decision The Authority shall issue its decision as promptly as possible, but in no event later than fourteen (14) days following receipt of a complete application, except where unusual circumstances require a longer period of review in order to render a fair and reasonable decision. In the case where the Authority requires additional time for decision in order to obtain information from third parties, to resolve technical or legal issues, or similar reasons, the Authority shall provide written notice to the applicant. Article 14: Reasons for rejection of License Ap plication The Authority may refuse to grant a license, or may require that the application be appropriately amended or completed and resubmitted or that a new application be submitted in its place if: (a) The application form is not duly completed by reason of any omission or misdescription; (b) The application form contains any error or alteration; (c) The applicant fails to provide the documents or information required; (d) The application does not comply with any other prescribed requirements; (e) The regulatory Authority may require to the applicant to provide additional or missing document. Article 15: Criteria for License Issuance The Authority shall issue a license to an applicant that demonstrates the following: (a) The applicant fulfills all technical, operational, safety and other conditions in accordance with applicable laws, regulations and standards; (b) The applicant has not had a license suspended, revoked or been found liable for significant license violations in Rwanda or another country within the past three (3) years; (c) Any other substantive criteria that the Authority determines is needed to fully protect the public health, safety and welfare; (d) The license shall be issued upon the payment of initial license fee provided under these regulations. 12 | 2 6