Electronic and Postal Communications (Consumer Protection)  G.N. No. 427 (contd)  information regarding the upgrade or migration terms, including any changes in service performance and any duly approved fees or charges resulting from the upgrade or migration; (i) any contractual warranty relating to products supplied for use in connection with the service, including how to obtain warranty service if needed and where a copy of the warranty is not provided with the products, the licensee shall inform the consumer how to obtain the same; (2) The contract between licensee and consumers shall contain the following information(a) commencement date of the contract; (b) contract term; (c) manner and consequences of termination; (d) situations where early termination is possible; (e) amount or method of calculating any charges payable upon early termination; (f) conditions and terms of renewal of the contract, if applicable; (g) terms and conditions that may apply to refund of any deposit including timing and any deductions or charges applicable; (h) terms and conditions relating to situations that may give rise to the interruption, withdrawal or discontinuation of the service; and (i) terms and conditions relating to the delivery, installation or activation of the service. Protection of consumer information   6.-(1)A licensee may collect and maintain information on individual consumers where it is reasonably required for its business purposes. (2) The collection and maintenance of information on individual consumers shall be– 148