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Application for a general licence. 10. (1) The Commission shall issue a decision, to be published on the website of the Commission and in the Gazette, specifying (a) the procedure by which a person wishing to operate an electronic communications network or to provide an electronic communications service requiring a general licence may apply to the Commission; (b) the information which should be provided to the Commission at the time of the initial application or a subsequently application for a licence; and (c) the administrative fee payable. (2) In establishing licensing procedures and evaluating applications, the Commission shall act in an open, transparent and non-discriminatory manner. (3) Subject to subsection (4), a person providing the necessary proof that such person meets the conditions established and published by the Commission in the decision referred to in subsection (1) shall qualify to obtain a general licence. (4) The Commission may reject the application for a general licence if (a) the information submitted is not complete or if that information is not submitted in strict compliance with the requirements set out in the decision issued under subsection (1) or with this Act; (b) the information provided is discovered to be false or inaccurate; (c) the applicant has an outstanding licence fee or any other outstanding amounts due to the Commission; (d) the previous licence of an applicant had been revoked or suspended, even outside Swaziland; or (e) the Commission suspects that the applicant or a person directly involved in the business of the applicant may reasonably pose a threat to public trust, public security or public order. (5) The Commission shall complete an evaluation of an application for a general licence within four weeks from the date of submission of the application to the Commission. (6) The applicant shall submit any information requested by the Commission during the evaluation process, relating to the application for a general licence, and failure to do so within three months from the date of request shall result in a rejection of the application. 11

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