Article 3: Definitions of Terms All terms used in this regulation shall have the following meanings: 10 Authorities: Rwanda Utilities Regulatory Authority (RURA); 20 Delivery: The process including the sorting of articles in the distribution centre and the handing over of the postal or courier articles to the recipients. A postal, courier article or hybrid mail shall be deemed to be delivered to the addressee when it is delivered by the public postal operator at his geographical address or into his private box or bag operated at a post office or rural delivery box; 30 Domestic courier license: Type of license issued to any operator who wishes to carry out couriers operations within the boundaries of the Republic of Rwanda; 40 Hybrid mail services: Services resulting from a process in which a licensee combines telecommunications and information technologies with the licensee’s physical network to convert electronic messages into written correspondence; 60 Intra-city courier license: Type of license issued to any operator who wishes to carry out courier operations with boundaries of one City of the Republic of Rwanda ; 70 International in-bound courier license: Type of license issued to any operator who wishes to carry out couriers operations by receiving articles from overseas for only local delivery purposes; 80 International Courier License: Type of license granted to any operator who wishes to carry out couriers operations internationally with both worldwide and domestic networks; 90 Letter box: Any box or receptacle provided by Postal operator in charge of the universal service, in which senders can deposit postal articles for the purpose of collection; 100 License: A legal document issued by the Authority which authorizes the holder to carry out postal or courier activities as specified and under the conditions prescribed in that document; 110 Licensee: The holder of a license issued by the Authority under these Regulations to provide postal or courier services; 120 Licensee’s network facilities: Any facility and equipment used by a licensee as part of its postal or courier network in the activities of conveying, receiving, collecting, sending, dispatching and delivering postal and courier articles. In the case of a universal service licensee this includes a post office, posting box, relay box and postal and courier vehicle; 130 Non-universal services: Any postal or courier services that may be provided to consumers at rates other than the prescribed rates of the universal service; 5|26