Article 19: Non compliance with activation and deactivation requirements (1) Any licensee who activates or fails to deactivate a SIM Card as provided for in these Regulations is liable to a fine of Rfw 1,000,000 for each unregistered but activated SIM Card; (2) Licensees or agents who uses the subscriber’s information in any business, commercial or other transactions without subscriber’s consent, are liable to a fine of Rfw 2,500,000 per SIM Card; (3) Notwithstanding the provisions of article 14 of these Regulations, any licensee shall not use the subscriber’s information unless he has prior consent of the concerned subscriber. Article 20: Appeal (1) The licensee has the right to appeal if not satisfied with the fine imposed by the virtual of these regulations. (2) The licensee making the appeal will be given at least seven working days advance written notice of the date of the appeal hearing. (3) At the appeal hearing, the grounds of appeal shall be treated as a new complaint and the issues to be considered in their entirety. (4) Decisions of the regulatory board on the appeal shall be reached and communicated to the concerned licensee within seven working days from the date of the appeal hearing. (5) Decisions by the regulatory board shall be binding subject to the decisions being overruled by a competent court. CHAPTER V. FINAL PROVISIONS Article 21: provision All previous provisions or regulations governing, determining or relating to SIM Card Registration contrary to these Regulations are hereby repealed. Sim Card Registration Regulations Page 8