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(3) Licensees and their agents involved in the registration services shall not under any circumstances retain, duplicate, deal in or make copies of any Subscriber Information or store in whatever form any copies of the subscriber information for any purpose except where it is provided for in these Regulations and other applicable laws in Rwanda. (4) Licensees providing registration services and the Regulatory Authority shall take all necessary measures to preserve the integrity and prevent any corruption, loss or unauthorized disclosure of subscriber information(s). (5) Licensees shall keep in good faith all personal information(s) retained in accordance with these Regulations. (6) Licensees providing registration services shall not retain the personal data of any subscriber after transmission thereof to the operator’s Database. CHAPTER IV. INSPECTION, REGULATORY SANCTIONS AND APPEAL Article 17: Inspection (1) The Regulatory Authority will ensure compliance with these regulations by carrying out inspections. (2) The Regulatory Authority reserves the right to place appropriate sanctions on defaulting licensees. (3) Without prejudice to other sanctions provided for in other relevant laws, a violation of a defaulting licensee shall be punished in accordance with the provision of these regulations. Article 18: Failure to register, deregister or transmit subscriber information (1) Any licensee who fails to register or deregister any natural person or legal entity commits an offense and shall be liable to a fine of Rfw 1,000,000. (2) Any licensee who transmits the details of a subscriber to an unauthorized third party commits also an offense and shall be liable to a fine of Rfw 1,000,000 for each SIM Card. (3) A licensee who activates any SIM Card without registering and transmitting the personal information to the operator’s Database shall be liable to a fine of Rfw 1,000,000 for each unregistered SIM Card. Sim Card Registration Regulations Page 7

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