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Article 6: Decision on license application 6.1. The Regulatory Board shall declare its decision as promptly as possible, but in no event later than ninety (90) working days following receipt of a complete application, 6.2. In case the Authority requires additional time, he shall provide written notice to the applicant, with an explanation of the cause for the delay. Article 7: Responsibilities of the Licensee A licensee of satellite television service shall ensure that: 1) the television service, channels are distributed according to the agreement signed between the Licensee and the subscriber; 2) A support services for subscription television service is provided to the subscribers in accordance with the agreement signed between the Licensee and the subscriber; 3) the required equipment (dishes, decoders) for receiving signal are always available to the local market; 4) the signal is in good quality and the access to the satellite network is always consistent; 5) the satellite networks such as feeder network, trunk network and access network are stable and reliable in order to keep good service to the subscribers; Article 8: Information to be provided by the Licensee to the subscribers The Licensee of satellite television services shall provide the following written information to the subscribers: (a) The products and services offered; (b) The cost of subscription including installation and maintenance; (c) The conditions under which the service is supplied; (d) The instructions regarding to usage of the service in one of the official languages; (e) The number and allocation of channels carried on the system and the programming available on each channel; (f) The billing and complaints procedures; 7

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