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Article 14 The Board of Directors shall meet upon the invitation made by the Chairperson or the Vice-Chairperson at least once every month and whenever necessary. The Board may also be called to meet upon the invitation made by a two-third majority of its members. The Board meetings shall be valid if attended by nine Board Members. The absolute majority voting of the attending members shall pass resolutions. If voting if equally divided, the Chairperson shall have the casting vote. The Agency’s resolutions shall be enforceable without any further approval of ratification. A Board member may not be entitled to participate in the deliberations or voting where this such member or the agent thereof has an interest or a dispute in a matter referred to the Board or is a relative up to the fourth degree with a party to the said matter or has been or actually is representing one of the concerned parties. The Board shall be entitled to invite any experts to attend its meetings in order to assist it. Experts shall not have a countable vote. Article 15 The Agency shall have a full time executive director (the Executive Manager). This Executive Manager shall be nominated by the Chairperson and appointed by virtue of a decision made by the Board of Directors. This resolution shall also determine the Executive Manager’s financial treatment. The Executive Regulations of this Law shall determine the functions of the Executive Manager. Article 16 The Board of Directors shall set the Agency’s bylaws (the Bylaws). The Bylaws shall organize the work at the Agency and regulate the matters related to its technical secretariat, human resources and its financial and administrative affairs without being restricted by the governmental regulations. The Bylaws shall be enacted by virtue of a decree issued by the Competent Minister. Article 17 By virtue of decisions made by the Agency’s Board of Directors, committees shall be composed to settle disputes (the Dispute Settlement Committees) arising from the application of the provisions of this Law between consumers, suppliers, or advertisers subsequent to summoning them to appear for defence. A Dispute Settlement Committee shall be composed as follows: A president at the level of Head of a Court of First Instance and a judge, both to be selected according to the law regulating the judiciary authority; A person with substantial related experience selected by the Competent Minister upon the nomination made by the Agency’s Board of Directors. In the process of carrying out its functions, the Dispute Settlement Committees shall be entitled to resort to the assistance of whomever it considers is needed. Those resorted to for assistance shall not have a countable vote. Challenging these committees’ decisions shall be before the competent Court of Appeal according to the provisions of law appearing under the Code of Civil and Commercial Matters. 6

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