e-Developing an integrated national plan for digital identity management: Identifying the right partners in the national project and establishing a clear and transparent formula for cooperation Integrating beneficiaries from key entities in the work process to ensure the successful implementation of the strategy Shifting from the current system of social and economic service provision to a digital system Continuous development of the internet economy Minimizing the potential risks associated with internet transactions Building user capacity and raising public awareness 5. Access to Information and Data Many of the leading knowledge economies pursue a policy of availing government information and data to the public in an attempt to reinforce communication and exchange with the beneficiaries of services provided and better meet their expectations. This policy gives the general public the opportunity to participate and express their opinion concerning the services. Public data and information is availed in accordance with the regulations and strategic orientation of different countries. The following principles provide a general framework for the use of wider and more effective national databases: a-Increasing the use of electronic transactions and the internet f-Coordination of digital identity management policies and practices across e-government services Raising public awareness of the importance of national databases and clarifying usage conditions g-Addressing the challenges of digital identity management Promoting the use of databases and boosting confidence in electronic transactions Multi-stakeholders cooperation between the government and relevant entities to tackle the challenges related to digital identity management Improving the quality of services provided to citizens Cooperation for a reciprocal recognition of digital identity management Promoting interoperability of the different e-services provided by the diverse entities through reliance on regional and international standards Drafting or amending the necessary legislation as appropriate Ensuring the quality of data by developing a methodology for data collection through cooperation with government bodies involved in building databases, or collecting, processing, storing and distributing their contents b-Maximizing the benefits of national databases by ensuring data integrity Maximizing data integrity and availability through the use of best practices in information management and the setting up of regulations to protect data from unauthorized access and/or modification Promoting the use of technology particularly in archiving, searching and retrieving data, and the development of related skills Promoting maximum integration in national databases Securing ongoing maintenance, development and technical support for national databases 10 11